We have a client that are heavy Outlook users. We installed a new SBS 2008 server and upgraded all users to Windows 7 and Office 2007 except one. This one user relies heavily on autotext in Outlook when sending email. When we upgraded her to Outlook 2007 I found Microsoft changed the way autotext works. Instead of using one normal.dot file, they now have two different files. One for Word and one for Outlook. I was able to import all her autotext into Word and it works fine but Outlook autotext does not work no matter what I do. I have followed several methods to convert this file including the Microsoft suggested method.
Does anyone have experience converting this file for Outlook and can you give me a step-by-step on how to do it?