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HP Pavilion dv6000 - Windows Vista will not start

Good Afternnon,

I have a HP Pavillion dv6000 laptop that windows vista will not start.  I get the choice, under windows error recovery , of starting the processes normally but all I get after I select is a blacksceen.  I hear the windows theme but nothing on my screen.  The only way out of the black screen is to do a hard shut down, otherwise nothing else works.  Not sure if this is my operating system (vista) or the laptop.
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nmolliconi
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nmolliconi
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2 Solutions
 
TymetwisterCommented:
Sounds like it's loading into Windows if you're hearing the startup wav.  Try hooking a VGA external monitor up to the laptop and see if you get a display.  If you do it's the internal video card and/or corrupt drivers.
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RunningGagCommented:
Alternatively, while the machine is powering up, tap the F8 key.  When the advanced startup options comes up, choose Safe Mode with Networking.  This will bypass your typical display drivers and load the generic Windows ones.  If this works its likely an issue with the driver and you just need to reinstall the driver from the manufacturer's website.
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nmolliconiAuthor Commented:
RunningGag,

I tried Safe Mode w/ Networking and after a few seconds got a blue screen after it was loading files that stated windows needed to be shut down to prevent damage to my computer.   It then gives me the option to launch startup repair or start windows normally.  with start windows normally I get the black screen again, with startup repair it loads window files and the startup repair begins (searching for problems).  It then asks if I want to restore my computer using systme restore, and I click on restore.  It begins to attempting repairs, and then it prompts me to restart.  I am back to the black screen with nothing.
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TymetwisterCommented:
You can try inserting the Windows CD, booting from that and running the repair tool. Seems obvious that it is a corrupt driver.
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nmolliconiAuthor Commented:
Tymetwister,
Not sure on corrupt driver and what that entails.  I am assuming that if I am able to run the repair tool from the Windows CD that will not fix the driver, is that correct?
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TymetwisterCommented:
The repair tool will replace the windows system files with files fresh off the disc.  If your laptop is using a generic video driver from the Windows installation and it has indeed become corrupt, this would correct the issue.

If you use a third-party driver or one from the video card manufacturer, then you can try my first suggestion of plugging in an external monitor, seeing if you get a display, and then navigating to the website for the video card manufacturer and downloading and installing the latest driver.  I would try the windows repair tool first, though.
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RunningGagCommented:
nmolliconi,

If, during the Startup Repair, you decline the System Restore, you should be taken to another screen that gives you a bunch of options.  At this screen, please choose System Restore and try a date that is a couple of days ago.

See if that fixes it.

If not, you have the option of reinstalling the driver through the recovery partition.  In order to do this, please power the machine on and tap the F11 key at the HP splash screen.  In the Recover Partition, there will be an option to reinstall applications and drivers, choose reinstall hardware drivers and reinstall anything that looks like video, display, Nvidia, ATI.
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nobusCommented:
here your solution for the KSOD : http://www.logicitc.com/blog/?p=102
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nmolliconiAuthor Commented:
Thank you!  System restore a few days ago worked.
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