MrBlister
asked on
Outlook clipboard problem
I have a user who is having a problem with his clipboard.
The user has two windows open: One is a web browser, the other is outlook.
Select text in web browser window, hit ctrl+c, able to paste that info into a search box or whatever.
However, if he opens a message from outlook, the contents of the clipboard disappear and he is forced to go back and recopy.
Anyone have any ideas?
The user has two windows open: One is a web browser, the other is outlook.
Select text in web browser window, hit ctrl+c, able to paste that info into a search box or whatever.
However, if he opens a message from outlook, the contents of the clipboard disappear and he is forced to go back and recopy.
Anyone have any ideas?
I believe I have seen this happen before when an end-user has two windows open both with Microsoft Outlook open in both of them.
ASKER
I found the registry key you listed however the correlating folder does no exist on the machine.
Yes, I unhid protected files/folders.
Yes, I unhid protected files/folders.
ASKER CERTIFIED SOLUTION
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HKEY_CURRENT_USER\Software
Path should be something like:
C:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.Outlook\1234
Regards
Inder