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Outlook clipboard problem

I have a user who is having a problem with his clipboard.

The user has two windows open: One is a web browser, the other is outlook.

Select text in web browser window, hit ctrl+c, able to paste that info into a search box or whatever.

However, if he opens a message from outlook, the contents of the clipboard disappear and he is forced to go back and recopy.

Anyone have any ideas?
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MrBlister
Asked:
MrBlister
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1 Solution
 
InderjeetjaggiCommented:
go to below registry, open the location and delete everything:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Setup\OutlookSecureTempFolder(if outlook 2003 use 11 instead of 12)

Path should be something like:
C:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.Outlook\1234587\
Regards
Inder
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drozeveldCommented:
I believe I have seen this happen before when an end-user has two windows open both with Microsoft Outlook open in both of them.
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MrBlisterAuthor Commented:
I found the registry key you listed however the correlating folder does no exist on the machine.

Yes, I unhid protected files/folders.
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MrBlisterAuthor Commented:
Future reference: Was an adobe dreamweaver plugin in outlook. Killed that and all is good.
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