We have a color copier with a PCL or UFR print driver. If we manually set the printing preferences on the driver at the machine or server level to default to printing black and white unless a user changes it that works in every program but not Wordperfect 12 or X5 their newest one.
No matter how many times we change the setting to turn off color printing or try to save a new profile it will always revert back to the default print settings but not the machine or server defaults. Its own idea of what the defaults would be.
I have read lots of postings have applied all service packs to WP 12. Have cleared all WP print registry keys. I see the registry settings for trays but nothing about color.
We have installed different version of the driver and reinstalled multiple times. Happens on all machines each time. Tried the X5 demo and still happens is this the drivers? It ONLY happens in corel products.
Anyone run into this before? Any ideas?