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Need Help Accessing HDD w/ I/O error

Hi,
I have a Maxtor One Touch 4 Drive went dead. windows would not recognize it as a drive anymore when I used the USB, although (it did show up in the Device Manager as a USB  device.

I removed the drive and connected it directly to the desktop mb with the SATA cables (power and data).

It does show up in the system's BIOS

Disk Management shows  as: Disk One "Unknown Not Initialized" when I try to initialize it it pops up with an I/O error message


and when I start my computer it says:
 
3rd Slave hard Disk Error

In Disk part it shows "online"  but from here I am lost because it shows 0MB as it's volume size.

Is there anyway to access this disk from the command line or somewhere? I called a couple of the data recovery places that were recommended and all of them say that it has to show up in Disk Mgmt in order for their programs to work.

Any suggestions?

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techTiff
Asked:
techTiff
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1 Solution
 
ClintSwineyCommented:
Try a program called HDD Regenrerator

http://www.dposoft.net/

It does wonders to repair damaged hard drives. As long as the error is not caused by a head impact. If that happens you are most likely SOL...
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DavidPresidentCommented:
The short answer is the drive is dead. Get a warranty replacement if you can, or spend $500+ for your data.

Volume size of 0 means catastrophic media failure. The hardware is working, but it can't read the disk drive enough to even get the number of blocks.  Don't waste time running "recovery software".  It cant fix this.

Sorry.
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DrFunkenstein76Commented:
GetDataBack for NTFS serves me really well.  It's not free, but the demo can tell you if the software can help you before you spend any money.
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DavidPresidentCommented:
Waste of time guys ... if capacity returned is zero, then it is not a simple matter of brute force re-reading of bad blocks.   Software can't fix it.  You need guys in bunny suits.
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techTiffAuthor Commented:
DrFunkinstein76:

thanks but I tried the GetDataBack for NTFS already and even called their tech support to see if there was a way to access the drive, however, I'm afraid that dlethe and the others may be correct and we need the guys in the bunny suits. The GTB guy explained that their program will not work unless the disk size shows up in Disk Management...and disk size is 0 so there goes that idea. Anyway...I'm still going to keep this open because I'm hoping for a miracle!!! :)
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lee555J5Commented:
Hail Mary:
Put it in the freezer for 2-4 hours. After that, plug it in cold and try.
Nothing to lose, and this has actually worked for me with hard drives and batteries.
Lee
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nobusCommented:
if you need the data, contact these guys (much cheaper -and good) : http://www.gillware.com/
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scrathcyboyCommented:
I have found Maxtor drives to be very unreliable.  Do yourself a favour -- Buy an IBM - Hitachi drive, and relegate this maxtor to the would-be has-beens.  That's not prejudice, just 2 decades of experience.
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DavidPresidentCommented:
So Maxtor ships millions 50 million disk drives annually, and somebody writes on a blog that they find drives from their company to be unreliable.  So the message is don't buy them.  Frankly, I can not take this statement seriously.  I am sure you have a reason to believe that the company makes unreliable products, but frankly I can not see how your first-hand experience could represent anything statistically significant.  

I did a search on Experts-exchange, and found a great deal of posts from people who say Maxtor is the best brand out there, and not to buy IBM.  Funny, found people that say yes to Seagate, and no to Hitachi.  Others have yet to forgive IBM for the DeathStar family of disks, don't forget the millions of disk drives that Hitachi recalled that died prematurely (I had 2 as a matter of fact). Don't forget about the Seagate boot-of-death. Surely they can't be trusted to make reliable products, tens of millions of disks were affected?  

Ask yourself if any of these people who say any drive manufacturer is unreliable could possibly have first-hand experience that represents anything greater than 0.000001% of total shipments of any of these companies?


I graduated college in 1982 and have been in the computer industry for almost 3 decades.  That is one more decade than scratchcyboy. I win. The facts are that 100% of disk drives eventually fail.  That is why people should implement RAID-protected storage, backups, and archiving.  Don't avoid or embrace any particular manufacturer based on a blog posting from anybody about reliability.  All disks fail.  Count on it and plan appropriately!



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techTiffAuthor Commented:
I'm giving u the points for this because u were right from the first post. I've looks like it's time to send it to see if they can save data.

I also agree with you 100% on your comment...ALL Drives fail. This I know. This was actually my brother in law's disk...I gave him that external drive for Christmas and stressed it was for "Back-UP" not primary storage...but you can bet  he' ll be investing in some online storage from now on! anyway, thanks!
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nobusCommented:
i'm not sure why this post is accepted- it is no answer to your question : "Is there anyway to access this disk from the command line or somewhere?"
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DavidPresidentCommented:
it was answered in #28609129, in his case the disk is dead, so answer is no, and as predicted, all recovery attempts using software outside of a clean room DID prove to be pointless.
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nobusCommented:
that - i agree to dlethe, so i would suggest he picks that answer - for other people researching this problem...
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DavidPresidentCommented:
Other people researching the problem? I answered with 100% confidence that recovery was not possible with software FIRST, post #2. Others gave bad advice after my post, then user tried that advice, and came back to my response that recovery was not possible.
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nobusCommented:
that's why that post should have been shosen as solution, as i suggested...to avoid confusion
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