How to fight with MPKRNL.exe and 12.exe viruses

I have MPKRNL.exe virus in my servers although my anti virus catches them but they keep coming. How can i get rid of them?
IT-MatrixAsked:
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ibrahim52Team LeaderCommented:
Those are spywares,they will be keep coming back.Better you scan your server with the program like spybot or Anti Malwarebytes.I had the same issue with my servers and resolved by Anti Malwarebytes.Hope it helps :)

Download :

Anti Malwarebytes : http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

Spybot : http://www.safer-networking.org/en/mirrors/index.html
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AgnodasCommented:
get antivirus software and update it

list of antivirus softares
Panda
Avg
Norton
Symatics
Avir
Office scan
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IT-MatrixAuthor Commented:
I do have symantec it does not get it self you have to add to the quarantine folder and even then it keeps coming again
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IT-MatrixAuthor Commented:
I am still waiting for a good solution my problem is that it keeps coming
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westjereCommented:
What malware software have you run on the server?
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IT-MatrixAuthor Commented:
We used SPY bot and a couple of others but didnt help until we formated the system
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westjereCommented:
If your issue is resolved, please feel free to close the question.
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