Pickup Service gives Error-Authentication failed in Production but It is working properly in testing

ShipService,Track Services are  working in production,Only pickup service is giving message-Authentication Failed but all are working properly in testing
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Siva Prasanna KumarConnect With a Mentor Principal Solutions ArchitectCommented:
Please give the exact details of the "Authentication failed" like how are you authenticating, is it a soap authentication or http authentication? what exactly is the technology used etc.
sdugarAuthor Commented:
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