I have a user on BES whos black berry screen died. His PA backed the phone up using BB manager and got him a new phone. His old phone was deleted form the BES server (along with all his settings etc). I have added him back onto bes but we ned to restore his contacts. If we use BB desktop manger and try to restore the .ipd file, eveything goes over apart form his contacts and desktop manager claims the contacts are "read only" and cannot be restored. Does anybody know a way around this?