We are currently having an issue with Exchange 2010. A new user was created, and a mail box was created for her. She can receive email from some people and not from others internally. One thing I noticed that when looking at the Exchange Management Console the mail icon next to her username has a little icon of a man on it. She is the only user who has that icon. Here is the return email the sender gets:
Delivery has failed to these recipients or groups:
'Crawford, Linda' <mailto:IMCEAEX-_O%3DFIRST%2B20ORGANIZATION_OU%3DFIRST%2B20ADMINISTRATIVE%2B20GROUP_CN%3DRECIPIENTS_CN%3DLCRAWFORD@xxxxx.com>
The e-mail address you entered couldn't be found. Check the address and try resending the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: EXCHANGE.xxxxx.local
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
Original message headers:
Received: from EXCHANGE.xxxxx.local ([fe80::39c1:c46a:84e4:52ac]) by
Exchange.xxxxx.local ([fe80::39c1:c46a:84e4:52ac%13]) with mapi;
Wed, 24 Mar 2010 13:39:15 -0400
Content-Type: application/ms-tnef; name="winmail.dat"
From: "Kelly, Brandy" <email@example.com>
To: "'Crawford, Linda'" <LCrawford@xxxxx.com>
Date: Wed, 24 Mar 2010 13:39:14 -0400