troubleshooting Question

InfoView has blank text prompt where LOV should be

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piedrahitfFlag for United States of America asked on
Crystal ReportsDB Reporting ToolsSQL
7 Comments1 Solution1100 ViewsLast Modified:
I have manually created a LOV for a DCP via the Business View Manager.  The cascading list works fine in the CR 2008 dev GUI, but shows blank text boxes when the report is published and run in BOE InfoView.  There is no error; the input parameters are just blank.

I followed the below steps to create the LOV:

1. Create Data Connection
2. Create Data Foundation
3. Create Business Element
4. Create Business View
5. Create LOV
6. Open report and connect to Repository
7. Map LOV prompt group to report parameters by clicking on "Existing" data source
8. Schedule LOV to refresh (did this daily and also did one ad hoc "Now" to populate the LOV)

Also, I have saved  the credentials and have set "Runtime Prompt Mode" to "Never prompt" for the Data Connection.

What can I do to get the list to generate when the report is run in InfoView?
Sr. Systems Administrator

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