Pointsec and Drive Access
Posted on 2010-03-26
I have a laptop encrypted with Pointsec.
When login in, it accepts credntials, then hangs on the "Pointsec is loading Operating System" screen. There is no disk activity.
Loaded drive through Pointsec and booted from NTFS for DOS floppy dirve, this loads and produces an error of "Error reading sector #0 or BOOT sector is invalid".
We need to desperately recover a file from the drive and feel we have exhausted all options. Any ideas please?
"- Login in via pointsec
o Windows tried to load, then went back to pointsec
o Windows stopped loading and hung on “Pointsec is loading Operating System
- Set drive as Master in a second machine
o As above
- Set drive as Slave and booted to windows from master drive
o Laptop drive is ‘unformatted’ according to windows, and inaccessible
- Logged in via Pointsec and booted to NTFS for DOS to access drive structure
o Drive produces error of “Error reading sector #0 or BOOT sector is invalid”.