Outlook Drafts folder not syncing between two machines

I have a user, he typed a draft in outlook 2003 in citrix.  He came the work the next day, check his outlook 2003 install on his desktop and half of the draft was missing.  His desktop also uses outlook 2003.

at this point he went back to citrix and the draft matched the one on his desktop.

Both outlook profiles do not run in cache mode.
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DLBITConnect With a Mentor Author Commented:
exchange 2007, SP2 roll up 1
Carl WebsterCommented:
What version of Exchange and what updates?
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