OCS 2007. I have added the SIP for 1 user and when i try to connect it does not connect the client. Is there any other thing we need to set.

Hi,

OCS 2007. I have added the SIP for 1 user and when i try to connect it does not connect the client. Is there any other thing we need to set.
We have just migrated from 2005 to OCS 2007.

I have run the "sidmap.wsf" script and enabled the sip. Is there anything else i need to do next.

REgards
Sharath
LVL 11
bsharathAsked:
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BusbarSolutions ArchitectCommented:
have you configured the certificate correctly, what does the error says
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bsharathAuthor Commented:
Certificate is installed.
I get this
---------------------------
Office Communicator
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Cannot sign in to Communicator. You may have entered your sign-in address, user name, or password incorrectly, or the authentication service may be incompatible with this version of the program. If your sign-in information is correct and the problem persists, please contact your system administrator.
---------------------------
OK  
---------------------------
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BusbarSolutions ArchitectCommented:
try to install the OCS 2007 R2 client instead, also make sure that you have the DNS entries created and configured correctly.
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bsharathAuthor Commented:
I have OCS 2007 R2 installed
DNS where should i check for it
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BusbarSolutions ArchitectCommented:
which version of OCS 2007 R2 you are using, standard or enterprise?
and how did you configure the OCS client to login, do you enter the server name or use automatic configuration.
please check my dns and certficiate calculator it will helo you to configure certificate and DNS:
http://busbar.blogspot.com/2010/03/dns-and-certificate-calculator-for.html
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bsharathAuthor Commented:
Standard
I enter the server name
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BusbarSolutions ArchitectCommented:
ok when you enabled the user for SIP, which email address did you use, and did you add this SIP domain to the OCS?
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bsharathAuthor Commented:
It took the remote domain email address . yes its added
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BusbarSolutions ArchitectCommented:
Hi bsharath,
can you post the the sip domain that the user is enabled for in format (user@domain.com) and his email address and the supported sip domain that is added in OCS. also post the login info in the account tab in the user's properties.
in addition you might face this KB http://kbalertz.com/918281/Error-message-Communicator-Windows-Communications.aspx have you tried to test from another PC.
do you have any errors in the event viewer, please enable OCS logging and post any errors you got
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bsharathAuthor Commented:
Thank U
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BusbarSolutions ArchitectCommented:
so which one helped you, the KB or there was mis configuration for user properties.
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bsharathAuthor Commented:
In AD i had to enable the SIp then run the Script nd it worked
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BusbarSolutions ArchitectCommented:
perfect it was nice to know that I helped
0
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