troubleshooting Question

DVD Writer not working in Windows 7 64 bits Home Premium

Avatar of Francois_Tremblay
Francois_Tremblay asked on
Windows 7ComponentsPeripherals
9 Comments3 Solutions342 ViewsLast Modified:

I just finished building a new gaming rig.  

ASUS Maximus III Gene motherboard
Core I5-750
Windows 7 64 bits.

Everything works fine but the DVD Writer.

I can see it in the bios, but I was unable to install from it.  Read on some forum it might be because it does not have the latest firmware.  I used an external DVD writer through USB to install Windows 7 on the machine.  But I was never ever able to boot from the DVD trying everything in the boot sequence.  I did hear the CD spin but after a few seconds it said that I needed to enter a booting media.

When I logged in Windows 7, it sees the drive, installed drivers, etc.  I was even able to upgrade firmware version from 1.01 to 1.03.  It's a ASUS DRW-24B1ST.

However, Windows never shows the driver letter D:\, it's keeping it for the DVD Writer.  It even shows the the device in the device manager.

On the motherboard there are also 2 SATA connector.  One is a JBMicron sata and there are also a pack of 5 Sata connection ( P55 I believe ).

I tried on both, dvd is recognized in both connector in the bios.

So what is your diagnosis experts?  What could I try?

Is it simply a bad drive?

Thanks a lot for the help!


Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 3 Answers and 9 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 3 Answers and 9 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros