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troubleshooting Question

DVD Writer not working in Windows 7 64 bits Home Premium

Avatar of Francois_Tremblay
Francois_Tremblay asked on
ComponentsPeripheralsWindows 7
9 Comments1 Solution342 ViewsLast Modified:
Hi!

I just finished building a new gaming rig.  

ASUS Maximus III Gene motherboard
Core I5-750
Windows 7 64 bits.

Everything works fine but the DVD Writer.

I can see it in the bios, but I was unable to install from it.  Read on some forum it might be because it does not have the latest firmware.  I used an external DVD writer through USB to install Windows 7 on the machine.  But I was never ever able to boot from the DVD trying everything in the boot sequence.  I did hear the CD spin but after a few seconds it said that I needed to enter a booting media.

When I logged in Windows 7, it sees the drive, installed drivers, etc.  I was even able to upgrade firmware version from 1.01 to 1.03.  It's a ASUS DRW-24B1ST.

However, Windows never shows the driver letter D:\, it's keeping it for the DVD Writer.  It even shows the the device in the device manager.

On the motherboard there are also 2 SATA connector.  One is a JBMicron sata and there are also a pack of 5 Sata connection ( P55 I believe ).

I tried on both, dvd is recognized in both connector in the bios.

So what is your diagnosis experts?  What could I try?

Is it simply a bad drive?

Thanks a lot for the help!

Francois
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