I have a Bluray and DVD burner (Plextor PX-B920SA) inside my Windows 7 PC, but as soon as i press to burn a dvd or cd, i get a fatal error. this happens with any burning software i have tried, so both with windows 7 own burning soft and also when i use Roxio Creator.
Roxio Creator provides some informaiton as an error message, but i dont have the expertise to decipher the error codes (see image attached): Sense:02 ASC:04 ASCQ:09 (Command 00) ?
Why cannot i burn and how to fix it? Given that all burning soft give an error is the source of the problem with the drivers or compatibility with Windows 7? I have previously been able to burn no problem with this Plextor drive under Windows Vista.
p.s. nothing gets written on the optical disc, it remains blank.
p.p.s. i have updated the plextor firmware to 1.03 from http://old.plextor.be/technicalservices/downloads/firmw_920SA.asp?choice=Blu-ray#920SA-101