WinXP suddenly "cannot load user's profile but has logged you on with the default for the system"..

I have an XP SP3 machine on a Win2000 domain. I installed office XP this morning (the machine was logged in, and locked), went to reboot, and inadvertently clicked on "install updates and shutdown" instead of restart (apparently this user hadn't rebooted for a couple of weeks and there were updates waiting to get installed).

Upon reboot, when I logged in as the user (where I installed office xp - they have admin rights), I got the following message after xp tried loading personal settings:

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event log id:1505
Windows cannot load the user's profile but has logged you on with the default profile for the system.

DETAIL: There is not enough space on the disk.
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Once the user gets logged in using that default profile, I can see the network, and see the fileshares that I need.

I looked, and the disk has >15GB available, so that's not accurate. The server has lots of space as well...

I did look in user profiles, and this one is labeled as ROAMING. Not sure if that has anything to do with it.

I also tried restoring from a previous restore point, to no avail. I still get that message.

What do I need to do to get this user to be able to log in to the domain again, and have everything available to them? I'm stumped. And tired. Any and all help is greatly appreciated.
thomasedooleyAsked:
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lobo797Connect With a Mentor Commented:
That would probably explain why it wanted to roam trying to find free space on a server.  "I feel dumb"  My take on that is if a person never feels 'dumb' every now and then, he's not doing anything :)  Actually, I feel dumb trying to help on this site.  Some of the wizards seem like they can answer questions in ONE post!

So, free up some space on the hard drive, change to local profile and see where things go.
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greg wardConnect With a Mentor Systems EngineerCommented:
if the user has a roaming profile you can just rename the profile to .old and log the user on, a new local copy of the profile will be downloaded from the server.
 
Greg
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lobo797Commented:
The insufficient disk space message is probably coming from a limitation defined on the domain for roaming profile.  I'm with deepdraw, get a local copy of the profile and you should be good to go
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thomasedooleyAuthor Commented:
This new profile will have all the locally installed software available? User has some tools that we don't have the source disks for anymore...
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thomasedooleyAuthor Commented:
This is also a desktop. I have no idea why its a roaming profile...
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thomasedooleyAuthor Commented:
This is also a desktop. I have no idea why its a roaming profile...
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lobo797Commented:
I'm not sure what happened, either, to make the profile roaming, or if it even did so.  I doubt that the profile has been deleted.  Can you confirm if the profile is roaming by checking the server/servers where a roaming profile would be stored?  It would be in a shared folder location on a server under a folder named with the username.  The roaming profile would have been defined in Active Directory in the properties of the user.

If that is not the case, I would change the user profile type back to local and see if you connect back to the old profile.  If not, it may need to be copied
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thomasedooleyAuthor Commented:
I will check early tomorrow or later tonight. This is a win2000 server if that's going to make a difference with active directory...
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thomasedooleyAuthor Commented:
how bad can I mess stuff up (read: lose the profile completely) if I try changing from "roaming" to "local" just to see what happens?
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thomasedooleyAuthor Commented:
And... I did just look on the server, and can't find ANYWHERE a profile. looked in sysvol, on all the shares.

Anyplace in particular I may have missed?
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lobo797Commented:
Double check to see if the local profile in the Documents and Settings folder has the tools and files that you are looking for.  Make a backup of Documents and Settings, then switch the profile from roaming to local.  Log off and back on to see if the right profile is loaded.
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thomasedooleyAuthor Commented:
yes, there's a domain profile under Documents and Settings that has all the right stuff. That is, in fact, the profile that gets used when I log in. I will make a copy of it, then switch to admin and change the profile type from roaming to local and see what happens.
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thomasedooleyAuthor Commented:
NEW INFORMATION...

When I was going to do the copy, I looked closer at the disk information, and indeed, it was down to 1.19GB free space, on a 30GB drive. I checked the profile in question, and it's >2GB in size. Would that be the problem???

I feel dumb now...
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thomasedooleyAuthor Commented:
I did free up some space on the hard drive, then rebooted and the original profile was back. No need to change the roaming profile to local. The user doesn't have a true roaming profile (nothing on the server)...

Things are back to normal on that machine.
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thomasedooleyAuthor Commented:
I'm grading as B because neither really helped me understand why their solution would work. I did not get that warm and fuzzy feeling that I usually get where folks give answers that are A to Z complete, along with Microsoft KB references, etc.

Please let me know if you feel I am being unfair.
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lobo797Commented:
thomasedooley,
I feel you are being completely fair with your grade.  I didn't get that 'warm and fuzzy' ;) feeling, either, that my answers were the complete answer to the problem.  I appreciate the KB's when I post questions, but on the same token, I don't appreciate those that post any KB that has the slightest reference to any portion of the question..  I would rather not post them if I don't feel they are the correct solution for the question.

I just like to see the comment, "Things are back to normal!"

Thanks for the points!
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greg wardSystems EngineerCommented:
If you look on other machines the user has logged onto then you should find a copy of the roaming profile. You should be able to copy things back in to the users new profile.
 
Greg
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