Terminal Server Licensing

Hi,

After a crash to one our servers, I had to reinstall the Windows Server 2003. Before the crash, the server was using 5 remote desktop access using Terminal Server which we have bought from Microsoft and then microsoft remotely login and activate this.

Now I need a help on how to reactivate this TS and activate licenses. When I logon to the microsoft licensing, I can see the license details, but do not have any idea how to activate this.

Can any expert help please?

Thanks
Sx
LVL 1
SHALINDRAAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

gmbaxterCommented:
If you have the license details, you should be able to open administrative tools and the licensing snap-in. From there you can add Terminal Service CALs.
0
SHALINDRAAuthor Commented:
Hi gmbaxter,

When I login to the microsoft license website, I can see only the license ID, and version detiails. Is this enough to activate?

Also when I go the Administrative Tools --> Terminal Server Licensing, it is empty and could you please explain me the steps to activate this?

Thanks
Sx
0
TribusCommented:
You will have to locate your actual keys/CAL's to allow more than  "Remote Desktop for Administrators" mode on your 2003 Terminal Server.   "Remote Desktop for Administrators" only allows the administrator  account and one user account to access the server via RDP.

You  should be able to retrieve your licenses using the Microsoft Volume  License Service Center.

https://www.microsoft.com/licensing/servicecenter/

You  should be able to log in and view your licenses here.  If not you will  have to call the VLSC and give them your agreement number.  They should  be able to help you retrieve your information if you can not find it on  the Microsoft site.

To enter your licenses you need to open up  the "Terminal Server Licensing" and enter your keys/CAL's from the  correct option in the toolbar menu.  You will have to activate your  server as well.

To check your Terminal Server configuration you  need to open "Terminal Server Configuration Manager".

Here  is the Microsoft article about how to activate your license server: http://support.microsoft.com/kb/325869

Hope  this helps you out.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Cloud Class® Course: C++ 11 Fundamentals

This course will introduce you to C++ 11 and teach you about syntax fundamentals.

SHALINDRAAuthor Commented:
Hi Tribus,

Thanks for you reply. I have called microsoft and activated license server and 5 client access for the server. But still we cannot have more than 2 remote logins.

I have tried to increase the number of connections from the terminal server configurations, but it is not allowing to increase from 2 to 5.

Any idea?

Thanks
Sx
0
TribusCommented:
Is this by chance a 2003 SBS Server?

If it is an SBS, it will only work in Remote Desktop for Administrators.  SBS Terminal servers only allow 2 concurrent connections unless you have a separate terminal server.

There is a 3rd party solution for this though, but it costs $250.00.

http://www.elusiva.com

Hope this helps!
0
SHALINDRAAuthor Commented:
Hi Tribus,

Thsnk for you reply. This is WIndows 2003 Standard Edition and we were used 5 access before the rebuild.

As you have told, I called to Microsoft and activated terminal server licenses with 5 client access.

But still have only 2 remote access. Do I need to any configurations?

Thanks
Sx
0
TribusCommented:
In that case you will have to go into the configuration tool and change the server mode.

If it is in RDP for Admin, you will have to change the mode to allow more than 2 users.
0
TribusCommented:
You can also look at the network tab in the configuration manager and check the cocurrent connections area.  Change it is set too 2.  If it is greyed out then it is set by GPO and you will have to track that policy down and edit it first.
0
SHALINDRAAuthor Commented:
Hi Tribus,

Just a quick question, do I need to install Terminal Service on the server as well. At the moment I have installed only Terminal Services Licenses.

Thanks,
Sx
0
TribusCommented:
Yes!

That's got to be the issue.
0
SHALINDRAAuthor Commented:
Ok, let's give a try tomorrow. Thanks for your help. I will update you tomorrow.

Thanks,
Sx
0
SHALINDRAAuthor Commented:
Hi Tribus,

Thanks for your help on this. I have installed Terminal Server and 5 users can access the server remotely now. I had contact Microsoft to reactivate license per user.

Regards,
Shalindra
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2003

From novice to tech pro — start learning today.