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HP 6730b laptop always asking for DOMAIN\username in bootup all the time.

Hi all,

I've got HP 6730b laptop which is now broken and has been reformatted several times already.
the problem is that HP protect tools asking me for the DOMAIN\myusername password everytime it boots up, how can i remove this ? (i've reformetted the OS several times but how come this password still asking my AD integrated credentials ?

can anyone help me here please ?

Thanks.

xoperator

Hi,

Try this: Mycomputer --> righ click --> manage --> local users and groups -- > users --> your current user -- > right click --> set password --> and click enter that will disable the user's password. I had suck problem this should fix it.

xoperator

If it doesn't help, tell me, i'll think about something ...

jjoz

ASKER

Hi XOperator,
Thanks for the fast reply this is HP specific login screen from the BIOS (Protect Tools) not the Windows login screen :-)

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xoperator

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jjoz

ASKER

ok, I'll try that but i doubt it since it is new / clean install of Windows 7 and it is still ask for the previous credentials.

xoperator

I don't see how it might save you last credentials if you have performed a clean install of windows. By clean install you mean that you have formatted the disk before the install right ?
For how many logical drives your HDD is spilled ?

I just hope the credentials are not hardcoded somewhere in the lower levels of the system.

jjoz

ASKER

yes it is totally reformatted / HDD replaced due to the bad sector.

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