troubleshooting Question

Can't add HP Driver to Windows 2003 SP2 Server

Avatar of eServ
eServFlag for United States of America asked on
Printers and ScannersWindows Server 2003
3 Comments1 Solution682 ViewsLast Modified:
Hello Experts,
I am having a issue added a Windows 7 x64 driver for my HP 4014n printer.  All HP has is Universal Print Drivers for this printer.  When I try to add the printer via add printer wizard I get all the way through the wizard it looks like it is copy over files but then errors out with the following error:
“Printer driver was not installed.  Operation could not be completed”  I have tried PCL5, PCL6 and PostScript and they all give me errors.
I have tried a different Windows 2003 server and I get the same error.  I also tried to add our HP 8050 printer and I get the same error message as I get with the 4014n.
I have also removed all the printers and cleared out all the print drivers, but still receive the same error.
Anyone have any idea what might be going on or how to correct the problem?


Our community of experts have been thoroughly vetted for their expertise and industry experience.

Join our community to see this answer!
Unlock 1 Answer and 3 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 1 Answer and 3 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros