We're having daily issues with citrix printers disappearing for users. We're using XenApp5, the latest citrix client 11.2, and a 3rd party software called RenPrinters. RenPrinters is a service for Windows Server that renames printers installed by Terminal Service clients so they're more user friendly. We used to use ThinPrint on Presentation svr 4.0 and didn't have these issues. Any help is much appreciated.