Sophos anti viurs

In one of our windows-2003 server, today i found the message "update is failed". It is not updating.
We did not change any configuration setting or password.
backer-mAsked:
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ChickensaurCommented:
Is the time right?  What about AM/PM?  Are you sure the server is set for the correct time zone?
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backer-mAuthor Commented:
Yes, Time is correct, It is set for correct time zone.
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backer-mAuthor Commented:
Now it is ok. It is because of  IE setting in cisco firwall.
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backer-mAuthor Commented:
Several times I faced the issue update failed somehow it was solved

1. Apart from network issues, what are the possible reaosns;

2.How time setting (mentioned by chickensuar) can afect the  updation?
 I
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VenabiliCommented:
It is now in the proper zone and you have experts working with you in both questions.....
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VenabiliCommented:
Copied from the other thread (http://www.experts-exchange.com/Virus_and_Spyware/Anti-Virus/Q_25575483.html):

What is the error code? Without it, it can be anything really...
http://www.sophos.com/support/knowledgebase/article/12377.html contains a nice overview and in most cases with mysterious upadte failures, it ends up being one of these but cannot help more unless some more information is provided.
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backer-mAuthor Commented:
correct suggestion
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VenabiliCommented:
:) what turned out to be the problem?
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backer-mAuthor Commented:
It is an internet issue.  Since it is  in the  new server, I do not have time for RND, that is why i have written to Exo,Exchange.


I
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