• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 452
  • Last Modified:

Can't open Outlook 2003 - folders cannot be opened?

Hi There

I'm having trouble with Microsoft Office Outlook 2003. When I try to open Outlook, I get the following message:

"Cannot start Microsoft Office Outlook. Unable to open the Outlook window. The set of folders could not be opened. The set of folders could not be opened."

Anyone got any ideas on how to fix this error? I have tried running Scanpst.exe to fix the Inbox. It came up with some errors and appeared to have repaired something, but I still can't open Outlook.

Thank you!!
0
spectrum17
Asked:
spectrum17
1 Solution
 
coronoahcoroCommented:
From Microsoft support website:
"...To resolve this issue for an existing installation of Outlook that is experiencing this problem, specify the .pst file by using the Mail icon in Control Panel. "

It seems to me that your Outlook setup is not pointing to the right .pst file
0
 
spectrum17Author Commented:
Thanks for your comments coronahcoro. I tried your solution, but the error persisted. I managed to fix the problem by creating a new profile.
0

Featured Post

Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now