troubleshooting Question

EMC CX500 Error

Avatar of GarryBaker
GarryBaker asked on
Storage
3 Comments1 Solution6132 ViewsLast Modified:
I am getting the following error reporting in the Event Logs

Log: Application
Type: Error
Host: CX-SPA
Event Code: 0x2580
Description:
Storage Array Faulted Bus 0 Enclosure 0 SPS A : Testing But 0 Enclosure 0 Power A : Faulted

Log: Application
Type: Error
Host: CX-SPA
Event Code: 0x7402
Description:
Power Supply (Bus 0 Enclosure 0 Power A) is faulted. See Navisphere Manager Alerts for Details

Log: Application
Type: Error
Host: CX-SPA
Event Code: 0x7409
Description:
Disk Processore Enclosure (Bus 0 Enclosure 0) is faulted. Servers may have lost access to disk drives in the storage system.

This is reported on both Power A + B, but only happen just after a battery test

Log: Application
Type: Information
Host: CX-SPA
Event Code: 0x80
Description:
Battery Testing In Progress

Then Following by

Log: Application
Type: Information
Host: CX-SPA
Event Code: 0x637
Description:
SPS Recharging

Log: Application
Type: Information
Host: CX-SPA
Event Code: 0x2500
Description:
Storage Array is not Faulted

These errors are repeated eveyday at approx 2am.  I have spoken to the manufactures but as the device is out of contract there were unable to help.  But they did say it might be either a PSU problem or mainboard.

I not 100% sure as the same error are reported on my other storage array.

Any Ideas ?

ASKER CERTIFIED SOLUTION
Duncan Meyers

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