I have a Nortel BCM 450 and I want to give every Phone/DN a caller ID name. When I try to do this through the BCM Element Manager I can only enter 7 characters for the Phone/DN name to appear on the caller ID. Is there any way to make this longer?
I have a 32 character display on my phone and when I call someone and it is handed over to voice mail the display will show the entire mailbox name (first and last name) I know the system is capable of displaying much more characters than I can define.
Any help would be appreciated.