In my organization we are defining the security rights and we need groups which could connect to computers using remote assistance or remote tools in SMS 2003 without being an administrator in the target pc.
We have tried different configurations, using the group “Offer Remote Assistance Helpers” and nothing happened, it’s still asking for an account with administrator rights in the case of “Remote Tools” or giving an access error in the case of “Remote Assistance”.
Our environment consists in a Windows 2003 Active Directory and SMS 2003 as our patching and distribution utility.
Please let me know if you need any other relevant information to find the right answer.
Thank you in advance!