symnatec enpoint install

trying to install endpoint but I get the following message....


This version of Symantec Endpoint Protection does not support  64-bitplatforms. Please install Symantec Endpoint for Win64 instead.

I dont understand..I do have a 64 bit server...

I have windows 2003 server enterprise 64 bit
LVL 10
GlobaLevelProgrammerAsked:
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Alan HardistyCo-OwnerCommented:
When you create the deployment packages, you have to create 64-bit versions as well as 32-bit versions.  Did you do this when the packages were created?
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storkyIVCommented:
In endpoint you have different install packages.
There are some for desktops, laptops and servers that cater for either 32 or 64 bit o/s

You are possibly trying to install the incorrect version.
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storkyIVCommented:
Sorry alanhardisty - must have been typing at the same time!!!
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Alan HardistyCo-OwnerCommented:
No worries - it happens.  At least we are saying the same thing : )
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jhalapradeepCommented:
Hi,

Please follow these steps to create a 64 bit client install package:
1)Open and log into Symantec Endpoint Protection Manager
2)Select Admin
3)Select the 11.0.5002.0 package you wish to deploy (either WIN32BIT or WIN64BIT)
4)Click on Export Client Install Package
5)Enter the folder location for the client package
6)Select Settings and Features desired and Policy settings and Mode and click on OK

The package can then be deployed via the Migration and Deployment Wizard

=> If you are installing from the CD: then open the CD1 folder-> open 'SEPWin64" folder and run the setup file to install unmanaged client.

Regards,
Pradeep Jhala
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Alan HardistyCo-OwnerCommented:
@jhalapradeep - No company branding today?
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GlobaLevelProgrammerAuthor Commented:
guys can I get help with this...

I tried to run the .exe but I got the following error:

The version of Symantec Endpoint Protection does not support 64-bit
platforms. Please install Symantec Endpoint Protection for Win64 instead.


Can i get an eye on this...thanks
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Alan HardistyCo-OwnerCommented:
What version of Endpoint protection are you trying to install?

Have you generated 32-bit and 64-bit installation .exe files?
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GlobaLevelProgrammerAuthor Commented:
I need to create the install package for a 64 bit server ....
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GlobaLevelProgrammerAuthor Commented:
this is waht I have to work with ....not sure how to generate those 64=bit install .exe files with this...

http://home.wnorth.com/nav.zip
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jhalapradeepCommented:
Hi,

As I have already posted the procedure to create 64 bit package:

Please follow these steps to create a 64 bit client install package:
1)Open and log into Symantec Endpoint Protection Manager
2)Select Admin
3)Select the 11.0.5002.0 package you wish to deploy (either WIN32BIT or WIN64BIT)
4)Click on Export Client Install Package
5)Enter the folder location for the client package
6)Select Settings and Features desired and Policy settings and Mode and click on OK

IN step 3, select Win 64 bit package. (if there are totally 2 package listed then 2nd package should be 64bit package)

The package can then be deployed via the Migration and Deployment Wizard

Regards,
Pradeep Jhala
0
jhalapradeepCommented:
Hi,

Any updates on this? Is the issue resolved or still persists?

Regards,
Pradeep Jhala
0
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