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Have you allowed TCP port 443 through and forwarded it to your Exchange Server? &nbsp;That is all that is required for Activesync to work.
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Have you allowed TCP port 443 through and forwarded it to your Exchange Server?  That is all that is required for Activesync to work.

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Hi, 443 is allowed through. The problem is that when the iphones connect to the 'mail.' address via the wireless connection they are unable to send/receive emails.<br />
<br />
Weird <br />
<br />
Cheers Simon
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Hi, 443 is allowed through. The problem is that when the iphones connect to the 'mail.' address via the wireless connection they are unable to send/receive emails.

Weird

Cheers Simon

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Cheers for that. The activesync test worked fine so it could be DNS changes. Ill try tomorrow and let you know.<br />
<br />
Cheers Simon
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Cheers for that. The activesync test worked fine so it could be DNS changes. Ill try tomorrow and let you know.

Cheers Simon

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You can adjust the iPhone settings and change mail.yourdomain.com to the IP address if you don't want to wait.<br />

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You can adjust the iPhone settings and change mail.yourdomain.com to the IP address if you don't want to wait.


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Hi Experts, I think I have a DNS issue but im not sure how to fix it. <br />
We have just replaced the ISP at a clients site and have installed a new netgear dg834g router and since the change their 2 iphones that have stopped working. We have a mail. record and remote. record pointing to their server on 87.x.x.x - everything is working fine bar the iphones. Any suggestions?<br />
<br />
Cheers Simon &nbsp;
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Hi Experts, I think I have a DNS issue but im not sure how to fix it. 
We have just replaced the ISP at a clients site and have installed a new netgear dg834g router and since the change their 2 iphones that have stopped working. We have a mail. record and remote. record pointing to their server on 87.x.x.x - everything is working fine bar the iphones. Any suggestions?

Cheers Simon  

Iphone email issues DNS?

The iPhone is a smartphone made by Apple Inc. It and the iPad, along with several other mobile devices from Apple, run on the iOS operating system, which has its own topic, as does the iPad for device-specific questions. Native iOS applications are written in Objective-C or in Swift using the Cocoa Touch frameworks or HTML5 compiled with the help of a package manager such as Adobe PhoneGap; a common IDE is Xcode.

iPhone

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.