I have a user that is experiencing intermittent crashing when moving/deleting emails in Outlook. The crash does not occur during every move/delete of email messages. It occurs about every 1/10 of a time a deletion or move is occurring. The user receives a message "outlook 2007 has encountered a problem and needs to close". Also in the application log there is an error with event ID 1000. The rest of the event information is pasted at the bottom of this message. This is a new installation of Outlook 2007 and at first it was working properly. But about a week later this particular problem started occurring. I looked at the office updates and noticed they were recently installed from our WSUS server. Anyone heard of an office update causing this type of problem?
I've also heard that the Adobe Standard Outlook add-in can cause problems. I went ahead and removed that add-in from modifying the installation. Still no luck.
Any other ideas on what I should try? Try disabling other add-ins? Try to start Outlook ion safe mode? Remove the newly installed updates?
Here is the information from event viewer.
Faulting application outlook.exe, version 12.0.6514.5000, stamp 4a89dc70, faulting module kernel32.dll, version 5.1.2600.5781, stamp 49c4f482, debug? 0, fault address 0x00012afb.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp
Your help is appreciated!