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Internal Mail being sent to Junk Mail folder

Posted on 2010-03-29
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Last Modified: 2012-05-09
System Environment
- SharePoint MOSS 2007 w/ SharePoint Services
- Exchagne 2003
- Outlook 2007

Issue
For a few weeks now some users have been receving automated emails from SharePoint for workflow tasks that need to be completed. I have been told from users that when sharepoint sends out an automated reply the recipient receive the email in their Junk Email folder in Outlook 2007. I do not want to put exceptions on the client machines, as I would like to do everything from the server side if possible.

This has not happened before and I would like to how this started and also if there is any exception I can put in so that it does not happen again.

If anymore info is needed please let me know and I will respond.

Thanks in advance.
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Question by:Will Szymkowski
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Accepted Solution

by:
Rick Fee earned 2000 total points
ID: 28996806
You can setup a GPO to set the address to be placed in Safesenders.   It is on the server side but applied to the workstations.    I have attached an example with Outlook 2003 that you can modify for Outlook 2007.

Outlook 2007 adm templates:  http://www.microsoft.com/downloads/details.aspx?FamilyId=92D8519A-E143-4AEE-8F7A-E4BBAEBA13E7&displaylang=en



GPO---Outlook-SafeSender-Import.doc
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Author Comment

by:Will Szymkowski
ID: 29010930
Thanks for the response. I have taken a look at your document and followed all of the steps. I have been testing this and I am getting an error message when running the VBS command. I am not knowledge with VBS so could you please break it down for me?

Thanks!
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LVL 53

Author Closing Comment

by:Will Szymkowski
ID: 31708430
Thanks again for your help. VBS was on different lines. Once I put it on 2 lines it worked.

Thanks again.
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