I am using a windows server 2003 and I have Symantec Backup Exec 12.5 Rev 2213 installed on this server and I am getting a e0008115 error. This is generated when I put a new disk in and make sure it is online then I run a inventory to make sure It works so I can run my backups at night, however the tape drive is going offline when the inventory is running. I have tried multiple disks and I have the same results. I googled the problem and someone said to do this http://seer.entsupport.symantec.com/docs/324918.htm
,but I am not sure if this will fix my problem, but also how do I know if I have this service pack already? Please help me!