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Toshiba recovery disk set - need to create

Posted on 2010-03-29
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Last Modified: 2013-11-17
Hi,
I need the recovery disk set for a Toshiba Satellite laptop.  Could only find a repair disk application, but the DVD only showed 147mb, so I know this is not the disk set to put the laptop into its original condition.  Geek Squad says it is - I'm sure it is not.

Went to the Toshiba web site and found a "Create a recovey disk set" download, but can't get it to work.  It installs, but nothing happens and no program is found.  Please advise.

Thanks,
Joe
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Question by:jstaron7
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LVL 6

Assisted Solution

by:kavlins
kavlins earned 288 total points
ID: 29022935
Is this the Toshiba recovery disk creator you found ? http://toshiba-recovery-disc-creator.software.informer.com/download/
 
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by:centerv
centerv earned 856 total points
ID: 29023128
You must have the recovery partition intact.

 Click Start
Select All Programs
Select Recovery Disc Creator.

Recovery Disk Creator
Within the Recovery Disc Creator select Create
When prompted enter the first blank DVD and select Ok
When prompted enter the second blank DVD and select Ok
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by:nobus
nobus earned 568 total points
ID: 29065119
contact Toshiba for a recovery cd set  - explain that you don't have the recovery partition !
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by:Jackie Man
Jackie Man earned 288 total points
ID: 29095026
Have you tried System Restore or Startup Repairs to solve your problem?

1. Insert the Repair Disc and restart the system. When prompted, press any key to start the system from CD or DVD.

2. Confirm the keyboard layout and language. Click Next to continue.

3. Select the Windows 7 installation you need to repair. If you have installed multiple versions of Windows 7, be sure to choose the correct one.

4. Click Next to continue:

5. The System Recovery Options menu opens.

6. Click "Startup Repair" or "System Restore". Personally, I will try r "System Restore" first.

Source: http://www.maximumpc.com/article/features/windows_7_feature_focus_recovery_environment
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by:jstaron7
ID: 29123349
Hi,

I'm only interested in creating the multiple DVD application using Recovery Disk Creator.  Just used it last week in a new Toshiba laptop.  This new Toshiba laptop was installed by "Geek Squard".  The problem is that I cannot find :Recovery Disk Creator" in "Programs".  Please advise.

Thanks,
Joe
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Author Comment

by:jstaron7
ID: 29124742
More info:

The Recovery Disk Creator program required three DVDs.  The "System Restore" only requires one DVD.  Please advise.

Thanks,
Joe
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LVL 18

Expert Comment

by:centerv
ID: 29136457
Hi Joe
I need to be sure we're on the same page.
Recovery Disk Creator is a Toshiba option that lets you make a copy of the pc as it was the way it comes
out of the seller the day you buy it so you can always put it back to day one.
The 147meg disc you mentioned, is the windows repair disc you can make and use to boot and repair
windows just like the windows disc without the windows files. You can make that disc by opening recdisc.exe
and following the directions.
System restore is putting the pc back to an earlier time like yesterday for example to get rid of potential
problems that may have come up, and backup restore is exactly that if you've configured windows to backup itself.
All of these options are available to you within windows normally as sold by Toshiba by following comments above.
You say the geek squad loaded your laptop so at this point I'm not sure what they loaded.
Can you tell me a bit more of what they did specifically?
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Accepted Solution

by:
jstaron7 earned 0 total points
ID: 29200322
centerv,

Sorry about the confusion.  The Toshiba was purchased new, so Geek Squad did not load it.  The issue is that I cannot I cannot find "Recovery Disk Creator" to make the three disks to restore the pc to day it was purchased.  Talking to Geek Squad twice was frustrating.  Perhaps you can only use the app the first few times the laptop is booted [this is what Geek Squad implied].

I tried to download the "3  disc Creator" from the Toshiba web site, but after it downloads, the Wizard does nothing when I double click the app in the temp folder.  Please advise.

Thanks,
Joe

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by:centerv
centerv earned 856 total points
ID: 29207913
Have you used the disc creator before on this laptop to make the discs?
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Assisted Solution

by:centerv
centerv earned 856 total points
ID: 29218091
Joe, here's the deal. You buy a new laptop, it has an hidden partition to allow you to restore laptop
to day 1. When you use it, it has an application for you to make discs of that recovery partition.
You're allowed one copy and then the software uninstalls itself and writes info to disc so that you can't make any more copies.  If you don't damage the partitions or disc, you can bring it back to day 1 from there.  Here's how to do that in win7/vista

http://aps2.toshiba-tro.de/kb0/HTD9102IR0000R01.htm 

You can also use the recovery discs starting with the 1st and boot laptop.
If for whatever reason you don't have discs and have used up the option to make them, you can buy
a set for about $25  You will get exactly what came with your laptop and not another system. Order here
https://www.csd.toshiba.com/cgi-bin/tais/support/jsp/serviceUnitVerification.jsp?orderType=SFF#serial-card

One word of caution on restoring from disc. I'm not exactly sure how Toshiba handles the security. If you restore from drive, you may still not get the option to make restore discs.

If you've erased the drive or installed another system etc, none of these built in options will work.
You'll need your own resources.

Hope this clears it up for you.
Good luck




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by:nobus
nobus earned 568 total points
ID: 29310795
as i posted - contact Toshiba for it.
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Expert Comment

by:centerv
ID: 29471543
jstaron7

Too much good info here to close the question. Just split the points and accept is a lot easier.
Cheers
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