trivalent
asked on
Exchange 2010 - Blank Screen when accessing OWA
I have just setup a new Exchange 2010 Server on Windows 2008 R2.
I had OWA working fine, and last week Friday installed a UCC Certificate and configured HTTP to HTTPS redirection.
The customer is telling me today that when accessing the OWA site, they get a blank page.
I examined it, and they are right. Even from the server itself I get the same thing.
Per another article I have ensured I have the Exchange 2010 Pre-requisites installed (ran the command from Powershell) but that has not changed anything.
What can I do to further troubleshoot this?
I had OWA working fine, and last week Friday installed a UCC Certificate and configured HTTP to HTTPS redirection.
The customer is telling me today that when accessing the OWA site, they get a blank page.
I examined it, and they are right. Even from the server itself I get the same thing.
Per another article I have ensured I have the Exchange 2010 Pre-requisites installed (ran the command from Powershell) but that has not changed anything.
What can I do to further troubleshoot this?
ASKER
All great questions, but it looks like I've figured it out.
Exchange 2010 Rollup 1 was installed over the weekend, either automatically or by another administrator. Uninstalled - and now OWA works again.
HA!
I hope this helps someone else.
Exchange 2010 Rollup 1 was installed over the weekend, either automatically or by another administrator. Uninstalled - and now OWA works again.
HA!
I hope this helps someone else.
Well hey when it doesnt work see what the last applied update was... right...
ASKER
More info on this fix:
Started in this thread:
http://msexchangeteam.com/archive/2009/12/09/453485.aspx
Which lead to this one:
http://www.exchangemaster.net/index.php?option=com_content&task=view&id=139&Itemid=57&lang=en
Started in this thread:
http://msexchangeteam.com/archive/2009/12/09/453485.aspx
Which lead to this one:
http://www.exchangemaster.net/index.php?option=com_content&task=view&id=139&Itemid=57&lang=en
ASKER CERTIFIED SOLUTION
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ASKER
I had found the link already with the fix but I awarded you the points for chiming in so fast :)
"I had found the link already with the fix but I awarded you the points for chiming in so fast :)"
Thanks man.
Thanks man.
Has it ever worked?
Did it all of the sudden just stop?
Does restarting the services make a difference?
What about trying by IP?
Have you tried more than 1 browser: Note firefox seems to be better at telling you what's actually happening the IE does!
DO IIS logs say anything?
Does it happen with other websites (such as /exchange?)
I may be shooting in the dark here but... what is the current loaded version of asp.net? it should be 64-bit (asfaik).