Outlook / Exchange - sharing a particular inbox subfolder only - get message "unable to expand folder"

Hi,
Note sure why I always seem to have problems sharing folders within Outlook on a Windows Server 2003 / Windows XP enviroment.

Bascially I have a member of staff, who wants to share one and only one parcular subfolder on the network with another user on the network.

I have mastered sharing the entire mailbox (via active directory) and sometimes I can just get the inbox shared but not other folders.

However in this case I cannot get to share one particular subfodler.
I have added the person as a Delegate and added mail permissions under options -> delegates
then I have gone to the particualr sub folder and given owner permissions to that particular fodler only for the folder I want to share.

But when I user that wants to view the folders I add the sharing users mailbox and then try to expand their folder I get the error message "Unable to expand folder"

afflik1923Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

mass2612Commented:
Hi,

When you have a subfolder that you need to share you also need to remember that the user must have permissions to drill down the top level folders to the subfolder so they need some permissions to those upper level folders.

Check out this post where I try to explain this.

Assign Permissions to view non-default Outlook folders
http://protegeit.blogspot.com/2008/01/assign-permissions-to-view-non-default.html
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
afflik1923Author Commented:
OK yes I have played some more around with this. Therefore I have concluded the soltion is to move the fodler that needs to be shared to the top of the email folder hierachy so it is adjacent to the inbox. That way we can share just this folder without having to share the inbox and other fodler above what we want to share. Does that make sense and is this a good way to acheive it?

Thanks again.

0
mass2612Commented:
Even if you move the folder to the top level i.e. at the same level as the default folders such as Inbox, etc then you still need to provide permissions to the top level of the mailbox i.e. Mailbox - Users Name.

Default folders can be handled differently but user created folders just seem to work this way only.
0
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

afflik1923Author Commented:
OK thanks I have found so far in testing that for the very top folder (the one with the username) I only need to give permission at the level the very basic level, therefore I just check "Folder visable"

and this seems to have worked as in the other user can only see the fodler that I want to show them.
Is this what you would expect to happen?


0
mass2612Commented:
Yes. That's what I mean by some permissions, sorry I thought my article would make it clear you only need to be able to view and open the top level folders so you can view and access the folder you need permissions for.
0
afflik1923Author Commented:
Many thanks. Sorted!
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.