I have the strangest issue here in which i need some help, i hope some Word guru is out there somewhere :) We are using Workgroup Templates with a buld in Normal.dot in Word 2003. This file is located on the server and all users only have read access to the file. In my assumption this should be no problem, cause when you startup Word, it uses this normal.dot to create a new temporary document (and doesn't open the normal.dot itself). But when users close Word they get an error saying "Word cannot save this file because it is already open elsewhere" (Serverfilelocation).
Only some of our users are having this issue, not all of them (including myself, i don't have any issues with it). I tried to fi xit with one user by coping the normal.dot to %APPDATA%\Microsoft\Word\STARTUP. When i look at Word, i see it starts up this normal.dot (creates a new temp file and the Add-inn setting shows this file) but when the user closes Word it gets the exact same error "Word cannot save this file because it is already open elsewhere" (Serverfilelocation). So it tries to save (or change or whatever) a file it isn;t even using.
You guys have any ideas why this is happening and more important if i can fix ithis issue.
Thanks in advance for all your help.