Laptop appears to be connected to wireless router but I cannot open a browser session
Posted on 2010-03-30
hp pavillion dv27000 notebook pc (64 bit)
My friend's norton subsciption expired. I uninstalled it and then we she restarted everything seemed normal. In the bottom right she got the following
However she cannot open a browser session in IE, Firefox, or Google Chrome.
She can ping websites just fine. I assumed it was a security setting in VIsta that would not let her open a browser session with no anti-virus software installed. I installed Avast via cd, restarted, same thing.
Hooked her up directly to the router and same thing.
I tried release/renew for her IP same thing. When I go to diagnose her connection windows says it can find no problem with it.
Why the heck can she not open a browser?