Network Share Unresponsive

Have a client with a "scans" folder where they scan a large amount of documents. We recently changed the structure of the folder and now people who accessed it before now have the explorer window become unresponsive when browsing to the folders. The only successful way to resolve the issue thus far is to delete the user profile and recreate it, which isn't a good option as there are quite a few people with the issue. Is there a cache file somewhere in the profile that needs to be deleted? Or something else I'm over looking? Clients are windows XP in a 2003 domain.
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negativelocityAsked:
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StinkyPeteCommented:
Is the share mapped to a drive letter? When you say browse, do you mean through My Network Places?
My Network places caches locations, which will now be invalid for those users who use that.

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StinkyPeteCommented:
Also the location for the contents of My Network Places is

%systemdrive%/Documents and settings/%username%/NetHood/
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negativelocityAuthor Commented:
NetHood is empty. The share is mapped. Browse by unc path is what I meant.
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StinkyPeteCommented:
Ok

1) Is the share also slow to access through the mapped drive?
2) Does the UNC browse ever end in an error msg?
3) It browsing the entire path on the \\server slow, or just some of it
4) Are all servers slow from all clients, or a mixture?

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negativelocityAuthor Commented:
So I created a new mapped drive further into the shared folder structure. I am now able to access the files through that mapped drive. It still hangs trying to access it by unc. Never received an error. The unc path is fine up until a certain point.
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negativelocityAuthor Commented:
Any thoughts?
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negativelocityAuthor Commented:
Increased points
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negativelocityAuthor Commented:
Created a mapped drive that went further into the file structure. For now, it will have to do. If there are any other ideas please post.
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negativelocityAuthor Commented:
Applied http://support.microsoft.com/kb/918204 which seems to have helped a couple of the machines. Going to load on more tomorrow and see if resolves issue entirely.
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StinkyPeteCommented:
I think my input counted for something.
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Windows Server 2003

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