Have a client with a "scans" folder where they scan a large amount of documents. We recently changed the structure of the folder and now people who accessed it before now have the explorer window become unresponsive when browsing to the folders. The only successful way to resolve the issue thus far is to delete the user profile and recreate it, which isn't a good option as there are quite a few people with the issue. Is there a cache file somewhere in the profile that needs to be deleted? Or something else I'm over looking? Clients are windows XP in a 2003 domain.