asked on

Cannot install Business Contact Manager 2003 on Windows 7 64 bit Laptop

I was able to install Office 2003 Small Business Edition on a Windows 7 64bit Laptop. But when I tried installing BCM, a dialog box pops up saying that it is not compatible with WIndows 7.

How can I install BCM 2003 on a Windows 7 64bit Laptop ?

ASKER CERTIFIED SOLUTION

mattibutt

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

SOLUTION

mattibutt

membership

This solution is only available to members.

To access this solution, you must be a member of Experts Exchange.

Start Free Trial

S T

ASKER

Hi mattibutt,

I ran it in XP SP3 compatibility mode but the install did not complete. It hangs. I waited at least 10 minutes for install to complete.

I am restarting the Laptop right now and will try again in XP SP2 compatibility mode.

any suggestions ?

s

mattibutt

if your laptop is 64 bits then sometime you can not use 32 bits application on that check this factor as well whether software is compatiable with 32 bits

S T

ASKER

mattibutt,

i also ran the compatibility wizard, and it suggested to install it in XP SP2 compatibility mode which i did but it is now hung....

mattibutt

http://social.answers.microsoft.com/Forums/en-US/w7programs/thread/d3243703-c502-407b-b18a-71098c8d479b

S T

ASKER

i read the link you sent yesterday and already installed the latest Microsoft SQL Server 2005 Express Edition Service Pack 3

mattibutt

did u restart your computer after that installation

S T

ASKER

yes, i did restart. if you read the link u sent, there is no definite answer.

S T

ASKER

Hi mattibutt

I got BCM 2003 installed on a Windows 7 64 bit Laptop.

I am going to award you the points - I think installing in Compatibility Mode helped.

Here is what I did:

I installed Microsoft Office 2003 SBE BCM - Business Contact Manager Update CD in XP SP2 Compatibility Mode - This installed even though Incompatability error popped up
Rebooted Laptop

I then installed Microsoft SQL Server 2005 Express Edition Service Pack 3 in XP SP2 Compatibility Mode and typed in manually an instance MSSMLBIZ
Rebooted Laptop

I then installed "Service Pack 4 for Outkook 2003 with Business Contact Manager Update and Small Business Accounting" in XP SP2 Compatibility Mode
Rebooted Laptop

I then opened Outlook 2003 and BCM 2003 wizard opened. I then imported the BCM data successfully.

This worked.

Reference:
Troubleshoot database operations in Business Contact Manager
http://office.microsoft.com/en-us/outlook/HP011134941033.aspx

S T

ASKER

Partial

mattibutt

i am glad you manage to install BCM i actually wanted to say it but i forgot , i wanted ti know what version of outlook you have but you done it good luck