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Website won't play in Internet Explorer on Reload of page

Posted on 2010-03-30
Medium Priority
Last Modified: 2013-12-08
I have made 2 flash websites and both of them have this same issue. They work great in all browsers except Internet Explorer. In IE they play through perfectly the first time, but then if you try to revisit the page it will not play the movie. It just sits at 0% on the preloader and won't play. You can manually make it play by right clicking and then clicking play.
This issue only happens in IE after the first view of the site.

the sites can be found at http://www.korudesigngroup.com/Preview/AI and http://www.korudesigngroup.com/Preview/HGP

Below is my HTML code used for embedding the SWF
<html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en">
<meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" />
<script language="JavaScript" type="text/javascript">
// Flash Player Version Detection
// Detect Client Browser type
// Copyright 2005-2008 Adobe Systems Incorporated.  All rights reserved.
var isIE  = (navigator.appVersion.indexOf("MSIE") != -1) ? true : false;
var isWin = (navigator.appVersion.toLowerCase().indexOf("win") != -1) ? true : false;
var isOpera = (navigator.userAgent.indexOf("Opera") != -1) ? true : false;
function ControlVersion()
	var version;
	var axo;
	var e;
	// NOTE : new ActiveXObject(strFoo) throws an exception if strFoo isn't in the registry
	try {
		// version will be set for 7.X or greater players
		axo = new ActiveXObject("ShockwaveFlash.ShockwaveFlash.7");
		version = axo.GetVariable("$version");
	} catch (e) {
	if (!version)
		try {
			// version will be set for 6.X players only
			axo = new ActiveXObject("ShockwaveFlash.ShockwaveFlash.6");
			// installed player is some revision of 6.0
			// GetVariable("$version") crashes for versions 6.0.22 through 6.0.29,
			// so we have to be careful. 
			// default to the first public version
			version = "WIN 6,0,21,0";
			// throws if AllowScripAccess does not exist (introduced in 6.0r47)		
			axo.AllowScriptAccess = "always";
			// safe to call for 6.0r47 or greater
			version = axo.GetVariable("$version");
		} catch (e) {
	if (!version)
		try {
			// version will be set for 4.X or 5.X player
			axo = new ActiveXObject("ShockwaveFlash.ShockwaveFlash.3");
			version = axo.GetVariable("$version");
		} catch (e) {
	if (!version)
		try {
			// version will be set for 3.X player
			axo = new ActiveXObject("ShockwaveFlash.ShockwaveFlash.3");
			version = "WIN 3,0,18,0";
		} catch (e) {
	if (!version)
		try {
			// version will be set for 2.X player
			axo = new ActiveXObject("ShockwaveFlash.ShockwaveFlash");
			version = "WIN 2,0,0,11";
		} catch (e) {
			version = -1;
	return version;
// JavaScript helper required to detect Flash Player PlugIn version information
function GetSwfVer(){
	// NS/Opera version >= 3 check for Flash plugin in plugin array
	var flashVer = -1;
	if (navigator.plugins != null && navigator.plugins.length > 0) {
		if (navigator.plugins["Shockwave Flash 2.0"] || navigator.plugins["Shockwave Flash"]) {
			var swVer2 = navigator.plugins["Shockwave Flash 2.0"] ? " 2.0" : "";
			var flashDescription = navigator.plugins["Shockwave Flash" + swVer2].description;
			var descArray = flashDescription.split(" ");
			var tempArrayMajor = descArray[2].split(".");			
			var versionMajor = tempArrayMajor[0];
			var versionMinor = tempArrayMajor[1];
			var versionRevision = descArray[3];
			if (versionRevision == "") {
				versionRevision = descArray[4];
			if (versionRevision[0] == "d") {
				versionRevision = versionRevision.substring(1);
			} else if (versionRevision[0] == "r") {
				versionRevision = versionRevision.substring(1);
				if (versionRevision.indexOf("d") > 0) {
					versionRevision = versionRevision.substring(0, versionRevision.indexOf("d"));
			var flashVer = versionMajor + "." + versionMinor + "." + versionRevision;
	// MSN/WebTV 2.6 supports Flash 4
	else if (navigator.userAgent.toLowerCase().indexOf("webtv/2.6") != -1) flashVer = 4;
	// WebTV 2.5 supports Flash 3
	else if (navigator.userAgent.toLowerCase().indexOf("webtv/2.5") != -1) flashVer = 3;
	// older WebTV supports Flash 2
	else if (navigator.userAgent.toLowerCase().indexOf("webtv") != -1) flashVer = 2;
	else if ( isIE && isWin && !isOpera ) {
		flashVer = ControlVersion();
	return flashVer;
// When called with reqMajorVer, reqMinorVer, reqRevision returns true if that version or greater is available
function DetectFlashVer(reqMajorVer, reqMinorVer, reqRevision)
	versionStr = GetSwfVer();
	if (versionStr == -1 ) {
		return false;
	} else if (versionStr != 0) {
		if(isIE && isWin && !isOpera) {
			// Given "WIN 2,0,0,11"
			tempArray         = versionStr.split(" "); 	// ["WIN", "2,0,0,11"]
			tempString        = tempArray[1];			// "2,0,0,11"
			versionArray      = tempString.split(",");	// ['2', '0', '0', '11']
		} else {
			versionArray      = versionStr.split(".");
		var versionMajor      = versionArray[0];
		var versionMinor      = versionArray[1];
		var versionRevision   = versionArray[2];
        	// is the major.revision >= requested major.revision AND the minor version >= requested minor
		if (versionMajor > parseFloat(reqMajorVer)) {
			return true;
		} else if (versionMajor == parseFloat(reqMajorVer)) {
			if (versionMinor > parseFloat(reqMinorVer))
				return true;
			else if (versionMinor == parseFloat(reqMinorVer)) {
				if (versionRevision >= parseFloat(reqRevision))
					return true;
		return false;
function AC_AddExtension(src, ext)
  if (src.indexOf('?') != -1)
    return src.replace(/\?/, ext+'?'); 
    return src + ext;
function AC_Generateobj(objAttrs, params, embedAttrs) 
  var str = '';
  if (isIE && isWin && !isOpera)
    str += '<object ';
    for (var i in objAttrs)
      str += i + '="' + objAttrs[i] + '" ';
    str += '>';
    for (var i in params)
      str += '<param name="' + i + '" value="' + params[i] + '" /> ';
    str += '</object>';
    str += '<embed ';
    for (var i in embedAttrs)
      str += i + '="' + embedAttrs[i] + '" ';
    str += '> </embed>';
function AC_FL_RunContent(){
  var ret = 
    (  arguments, ".swf", "movie", "clsid:d27cdb6e-ae6d-11cf-96b8-444553540000"
     , "application/x-shockwave-flash"
  AC_Generateobj(ret.objAttrs, ret.params, ret.embedAttrs);
function AC_SW_RunContent(){
  var ret = 
    (  arguments, ".dcr", "src", "clsid:166B1BCA-3F9C-11CF-8075-444553540000"
     , null
  AC_Generateobj(ret.objAttrs, ret.params, ret.embedAttrs);
function AC_GetArgs(args, ext, srcParamName, classid, mimeType){
  var ret = new Object();
  ret.embedAttrs = new Object();
  ret.params = new Object();
  ret.objAttrs = new Object();
  for (var i=0; i < args.length; i=i+2){
    var currArg = args[i].toLowerCase();    
    switch (currArg){	
      case "classid":
      case "pluginspage":
        ret.embedAttrs[args[i]] = args[i+1];
      case "src":
      case "movie":	
        args[i+1] = AC_AddExtension(args[i+1], ext);
        ret.embedAttrs["src"] = args[i+1];
        ret.params[srcParamName] = args[i+1];
      case "onafterupdate":
      case "onbeforeupdate":
      case "onblur":
      case "oncellchange":
      case "onclick":
      case "ondblclick":
      case "ondrag":
      case "ondragend":
      case "ondragenter":
      case "ondragleave":
      case "ondragover":
      case "ondrop":
      case "onfinish":
      case "onfocus":
      case "onhelp":
      case "onmousedown":
      case "onmouseup":
      case "onmouseover":
      case "onmousemove":
      case "onmouseout":
      case "onkeypress":
      case "onkeydown":
      case "onkeyup":
      case "onload":
      case "onlosecapture":
      case "onpropertychange":
      case "onreadystatechange":
      case "onrowsdelete":
      case "onrowenter":
      case "onrowexit":
      case "onrowsinserted":
      case "onstart":
      case "onscroll":
      case "onbeforeeditfocus":
      case "onactivate":
      case "onbeforedeactivate":
      case "ondeactivate":
      case "type":
      case "codebase":
      case "id":
        ret.objAttrs[args[i]] = args[i+1];
      case "width":
      case "height":
      case "align":
      case "vspace": 
      case "hspace":
      case "class":
      case "title":
      case "accesskey":
      case "name":
      case "tabindex":
        ret.embedAttrs[args[i]] = ret.objAttrs[args[i]] = args[i+1];
        ret.embedAttrs[args[i]] = ret.params[args[i]] = args[i+1];
  ret.objAttrs["classid"] = classid;
  if (mimeType) ret.embedAttrs["type"] = mimeType;
  return ret;
// -->
<style type="text/css">
body {
	margin-left: 0px;
	margin-top: 0px;
	margin-right: 0px;
	margin-bottom: 0px;
	text-align: center;
	background-color: #3c454c;
<body bgcolor="#3c454c">

<script language="JavaScript" type="text/javascript">
		'codebase', 'http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=10,0,0,0',
		'width', '1024',
		'height', '735',
		'src', 'index',
		'quality', 'high',
		'pluginspage', 'http://www.adobe.com/go/getflashplayer',
		'align', 'middle',
		'play', 'true',
		'loop', 'true',
		'scale', 'showall',
		'wmode', 'window',
		'devicefont', 'false',
		'id', 'index',
		'bgcolor', '#3c454c',
		'name', 'index',
		'menu', 'true',
		'allowFullScreen', 'false',
		'movie', 'index',
		'salign', ''
		); //end AC code
	<object classid="clsid:d27cdb6e-ae6d-11cf-96b8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=10,0,0,0" width="1024" height="735" id="index" align="middle">
	<param name="allowScriptAccess" value="sameDomain" />
	<param name="allowFullScreen" value="false" />
	<param name="movie" value="websitefinal.swf" /><param name="quality" value="high" /><param name="bgcolor" value="#ffffff" />	<embed src="websitefinal.swf" quality="high" bgcolor="#3c454c" width="1024" height="735" name="index" align="middle" allowScriptAccess="sameDomain" allowFullScreen="false" type="application/x-shockwave-flash" pluginspage="http://www.adobe.com/go/getflashplayer" />

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Question by:korudesigngroup
  • 3
  • 2

Author Comment

ID: 29103659
Amendment to last post:

I just tried removing my preloader all together and now the page works fine in IE. This isn't a problem for the site at http://www.korudesigngroup.com/Preview/AI, but it will be a problem for the other site because it is a bigger file.

I attached my actionscript for the preloader below, is something wrong with it?

Author Comment

ID: 29103831
Sorry, i forgot to click attach when attaching the actionscript
loaderInfo.addEventListener(ProgressEvent.PROGRESS, updatePreloader);

function updatePreloader(evtObj:ProgressEvent):void
	//container for the progress of the site (download)
	var percent:Number = Math.floor((evtObj.bytesLoaded*100)/evtObj.bytesTotal);
	preloader_txt.text = percent+"%";
	if (percent==100){

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Expert Comment

ID: 29232382

I had an identical issue with some streaming music - only in IE, only on a revisit. What I had to do was put in an extra check for IE. Basically, with the page cached it would not run the preloader properly. So, to fix that I added a check outside of the update function fired by the progress event. This did it:

      var percent:Number = Math.floor( (sound5.bytesLoaded*100)/sound5.bytesTotal );
                  if(percent == 100){

That code is outside of any function, so it circumvents the preloader. Seems strange, I know, but it worked for me. Let me know if that helps.

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Accepted Solution

korudesigngroup earned 0 total points
ID: 29254738

Thanks for your suggestion. I am a bit new to flash, i've only done a couple websites so i understand what you are suggesting but i don't know how to implement it.

However, i changed my actionscript to say gotoAndStop("intro") instead of go to the next frame, and that seems to work.


Expert Comment

ID: 29283691

Glad to hear it worked out. To implement the code, you would place it where the pre-load code is. If you have it working you should be all good, if there is a problem post your fla or some AS to look at.

LVL 39

Expert Comment

ID: 30201972
:korudesigngroup - will you please close your question then? either have your points refunded or accept AreDubya's comments.

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