Microsoft GP 10 Problems Customizing Current Window (Modifier is currently unavailable)

I am trying to modify a window in GP 10 (Customize Current Window). The error message pops up saying that:
"The modifier is currently unavailable because another user is editing resources in the forms dictionary"

1- I know for fact that there is no one else editing anything (they simply have no access)
2- I have successfully modified 3 other windows last week
3- I may have forgotten to properly exit the VB environment in my previous session.

How can I tell who is "editing resources in the forms dictionary"?
How can I remove that lock?

Thanks a lot in advance.
drivingforceAsked:
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Steve EndowMicrosoft MVP - Dynamics GPCommented:
Hi,

The error message can be a bit misleading, and can be due to at least two things.  This is discussed in Customer Source KB article 855656, but I'll summarize below.

1)  I'm assuming this is not the issue, but just in case, make sure that the Forms.dic file is not read-only. If the Forms.dic is read-only, you will receive a message that states that another user is modifying the resources.

2) If the Forms.dic file is shared, you can access Modifier only when all users are logged off of Microsoft Dynamics GP. After all users log off, you can open Modifier without errors. If you have to make modifications throughout the day, and if you do not want to force users to log off of Microsoft Dynamics GP, you must have a client installation that has the Forms.dic stored locally. This client installation will be able to make modifications. When you complete a modification, you must distribute the new customizations as a .package file.

Let me know if one of these is the cause of the message.

Thanks,

Steve Endow
Dynamics GP Certified Trainer
Dynamics GP Certified Professional



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drivingforceAuthor Commented:
Hi Steve,
We are running all users through a TS server and I have modified some windows through the day (while people are working).  I have waited until now (late night when people logged off) and after verifying that there are no more users I still got the error.

However, I have fixed the problem.  As I mentioned, I think that the last time I was working I did not cleanly exit the system. This left a lock in  "tempdb.dbo.DEX_SESSION" ... after clearing that .. live is good!

Thank you very much for the helpful hints Steve
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Steve EndowMicrosoft MVP - Dynamics GPCommented:
Hi,

Thanks for the update.  I didn't think of checking the activity / session tables, that was a good call.

Thanks,

Steve Endow
Dynamics GP Certified Trainer
Dynamics GP Certified Professional



0
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