troubleshooting Question

Raid 1 in slot 0,WIndows 2003 Server.

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Pkafkas asked on
Storage HardwareServer HardwareWindows Server 2003
17 Comments5 Solutions866 ViewsLast Modified:
I have an HP Prolient ML 370 G4.  One of the hard drive's went bad (Slot - 0).

C: Drive is mirrored (Raid 0-1) in hard drive cage slots 0-1.
D: Drive (Data Drive) is configured with a Raid 5 array, in hard drive cage slots  2-4.

The Hard Drive Cage has a total of 6 slots (0-5).

Please reference https://www.experts-exchange.com/Storage/Hard_Drives/Q_25468411.html

Today, we had a power failure and this one specific server does not want to come up after the shutdown(power failure).  It would try to boot up and it could not find the OS.  So I turned the server off, unplugged the power and removed the bad hard drive and inserted a new hard drive (same make/model/size/firmware which we received just a few days ago). Then powered the server on.

Now, the server gets to the point where it says "Windows Server 2003" (and the Left-Right scrolling bar underneath) and then a black screen comes up and that’s it.  About 40 minutes later a Blue screen comes up that states.

Stop C0000218 {Registry File Failure}
The Registry cannot load the hive (file)
\systemroot\System32\config\software
or its log or alternate.
It is corrupt, absent, or Not Writable.

Begin dump of physical memory
Dumping physical memory to disk ##

Then the server restarts itself.  It has done this restart 3 times in a row(every 40 minutes).    I do not think the new hard drive is getting the data correctly.

There is no need to use this server today; but, I am sure they would like it up soon.

1.  I powered down the Server (HP Prolient ML 370 G4).  
2.  I un-plugged the power cable.
3.  I pulled out the bad hard drive (in slot 0) that was now showing a solid amber light).
     a.  Before it  was a flashing amber light.
4.  Now when I turn on the server, I see the new slot 0 hard drive (have flashing green light).
     a.  Slot 1 hard drive shows to have a solid 'green' activity light.

Questions:

1.  What can I do to try and fix this hardware problem?  

2.  Will I need to re-configure the array for slots 0-1 (C: Drive Windows Server 2003)?
ASKER CERTIFIED SOLUTION
Justin Ellenbecker
IT Director

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