I was doing maintenance on a user's Dell Latitude D800 with Windows XP SP3, and saw that Windows Updates were ready to install so I told it to do so. Often the users ignore updates so that when I log on as administrator there are dozens of updates pending. There were several iterations of updates to install. That is, it installed some then I restarted and saw more to install. But one update would not install. Here is the message. "Some updates could not be installed. The following updates were not installed: Microsoft .NET Framework 2.0 Service Pack 2 Security Update for Windows 20000, Windows Server 2003, and Windows XP (KB974417)"
I was going to uninstall .NET and reinstall it. I uninstalled .NET 1.1 (or 1.something) then tried to uninstall 2.0 but got an error that it could not be uninstalled.
I googled the error but could not come up with anything definitive. Microsoft used to provide free assistance with problems of this sort but I don't see any free options now.
Any help would be appreciated.