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Mike4CCM

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Goldmine Sync as a Service

Within goldmine we can use the GoldSync Administration Center to install GoldSync as a service.  Doing so creates the service in the services.msc listing, and the service starts just fine.

The problem is that this windows service called "GoldSync Service" isn't listening on port 5993 as it's supposed to be doing.  Actually, when I run Sysinternals Process Explorer, the gmw.exe service details on the TCP_IP tab doesn't list that it's listening at all.

From within Goldmine, I can run a process that is called by explorer.exe to open the port and listen, and I can see in the sysinternals process explorer where this one will open the port, but the problem is we want the service to always be listing and to auto start with a server reboot.

As it's setup right now - a Admin has to manually login to the Goldmine application on the server, and manually start the process.  Thoretically the windows service should be doing the same thing regardless of the application itself running.

I've tried removing AV softwarae (symantec endpoint protection with only AV protection install, no network security stuff) and it still wouldn't work.

Any thoughts on why this windows service isn't listening on the port as it should be doing?
gmw-process-started-inside-goldm.JPG
gmw-windows-service.JPG
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GMGenius
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Can you confirm the GoldMine version?

Is it Enterprise?
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Mike4CCM

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This is why i asked the version , you stated GoldMine Enterprise in your tags and I would of suggested excatly this.

Glad you have it sorted
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Mike4CCM

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This was a difficult issue and I ended up resolving it on my own, does that mean I get the points?
No, you can't get points for your own question. But the points will be refunded, and the question remains visible for other seekers.
Obviously that was an errornous accept - see my previous recommendation. I have requested attention already to change that.