We use MFE on the nokia mobiles to sync our emails on the moves. Recently for reasons unknown they all stopped working. We can get onto webmail but our mobiles we receive the following error according to the admin_log1.txt
HTTP error code=500
HTTP Server Error 500: Internal Server Error
I confirmed this by running the Exchange Remote Connectivity Analyzer:
Testing Exchange ActiveSync
Exchange ActiveSync test Failed
Attempting to resolve the host name email.christiegroup.com in DNS.
Host successfully resolved
IP(s) returned: 220.127.116.11
Testing TCP Port 443 on host email.christiegroup.com to ensure it is listening and open.
The port was opened successfully.
Testing SSL Certificate for validity.
The certificate passed all validation requirements.
Validating certificate name
Successfully validated the certificate name
Found hostname email.christiegroup.com in Certificate Subject Common name
Validating certificate trust for Windows Mobile Devices
Certificate is trusted and all certificates are present in chain
Certificate is trusted for Windows Mobile 5 and Later platforms. Root = OU=Equifax Secure Certificate Authority, O=Equifax, C=US
Testing certificate date to ensure validity
Date Validation passed. The certificate is not expired.
Certificate is valid: NotBefore = 9/17/2007 8:23:10 AM, NotAfter = 10/17/2010 8:23:10 AM"
Testing Http Authentication Methods for URL https://email.christiegroup.com/Microsoft-Server-Activesync/
Http Authentication Methods are correct
Found all expected authentication methods and no disallowed methods. Methods Found: Basic
Attempting an ActiveSync session with server
Errors were encountered while testing the ActiveSync session
Attempting to send OPTIONS command to server
OPTIONS response was successfully received and is valid
Headers received: Pragma: no-cache
Public: OPTIONS, POST
Allow: OPTIONS, POST
Date: Wed, 31 Mar 2010 08:47:11 GMT
Attempting FolderSync command on ActiveSync session
FolderSync command test failed
Tell me more about this issue and how to resolve it
Exchange ActiveSync returned an HTTP 500 response.
I cant see any problems on the server APART from the following error Event ID: 4
The kerberos client received a KRB_AP_ERR_MODIFIED error from the server host/sgbcoloisa2.christieg
roup.com. The target name used was ldap/sgbcoloisa1.christieg
roup.com. This indicates that the password used to encrypt the kerberos service ticket is different than that on the target server. Commonly, this is due to identically named machine accounts in the target realm (CHRISTIEGROUP.COM), and the client realm. Please contact your system administrator.
Im not sure if this is causeing the problem, if so how can I resolve it?
Thanks for any help given.