Active Sync error 0x85030027

Hello.

I have some problem with my Active sync/push mail from my sbs 2003 to my HTC mobile.

On the mobile I get the following error:
0x85030027

But I have installed the cert on the phone eventhrow it has been working for days, but suddently it stops working.

I dont know what to do, any idea?

Could this have anything to do with a error I had last day that returns in some change in the exchange server. (http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/Q_25388604.html)
UpgradeITAsked:
Who is Participating?
 
nanocosmCommented:
Microsoft tells:
This problem occurs if the following conditions are true:

    * You have not enabled certificate-based authentication for Exchange ActiveSync.
    * The Ignore Client Certificates option under the Client certificates setting is not enabled in the Iisadmpwd virtual directory.

http://support.microsoft.com/?scid=kb%3Ben-us%3B927467&x=10&y=15
0
 
UpgradeITAuthor Commented:
Right-click Iisadmpwd, and then click Properties.
 ^^ Is not in my iis default website?
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
nanocosmCommented:
Aehm, what is not in your default IIS website?
0
 
UpgradeITAuthor Commented:
Iisadmpwd
0
 
UpgradeITAuthor Commented:
Is on a SBS 2003 server
0
 
nanocosmCommented:
Whats about to disable the client cert? There's a tool from MS to do this.


If you are using a certificate that is not trusted, you can disable certificate validation on the device by running the CertChk.exe tool. The Disable Certificate Validation tool is part of the Exchange 2003 All-in-one Tools package available from http://www.microsoft.com/downloads/details.aspx?FamilyId=E0F616C6-8FA4-4768-A3ED-CC09AEF7B60A&displaylang=en  Please see the readme that is provided with the tool for more information.

BTW here's a nice place to look for ActiveSync errors with answers.

0
 
UpgradeITAuthor Commented:
When trying to run ehe certchk.exe i get following error:

this applications has failed to start because RAPI.dll was no found. Re-installing the appliaction may fix the problem.
0
 
nanocosmCommented:
Hmmm RAPI.dll is part of ActiveSync. Install the latest ActiveSync from here
http://www.microsoft.com/windowsmobile/activesync/default.mspx

0
 
UpgradeITAuthor Commented:
hmm misunderstood it, I have alot of mobiles that use this, I cant get a hole of them all and do this. It must be something with the server cert or something:S
0
 
UpgradeITAuthor Commented:
Hmm, all the phones are HTC, but just for fun I tried on my iphone and theres no problem??.

Thats wired.
0
 
UpgradeITAuthor Commented:
any one`?
0
 
UpgradeITAuthor Commented:
I can now sync when SSL is not enable, but get error when SSL is enable..
0
 
Shreedhar EtteCommented:
0
 
UpgradeITAuthor Commented:
On my phone (HTC) everything is working fine.
But on my colleagues phone only mail and contact syns is working. There calendars are not beeing updated on there phone, if I write some thing i the calander on the phone its getting in to Outlook, but when i write somthing i Outlook its not getting on the phone?

I thinks this i very strange thats its only working on my phone/user:S
Is there an option i ad that can do this??
0
 
Shreedhar EtteCommented:
Does the SSL is enabled on the Default Web Site? If yes, then disable it and restart the server.
0
 
Shreedhar EtteCommented:
Restart the IIS
0
 
UpgradeITAuthor Commented:
It's disabled...
0
 
Shreedhar EtteCommented:
On the problem phone your not able to sync the Calender. That's Correct.

Now you are not getting the Error message?
0
 
UpgradeITAuthor Commented:
Thats right, no im not getting any error message on the phone, the only thing im getting is the following on the sbs server:

****************************************************
Event Type:      Error
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3012
Date:            06-04-2010
Time:            09:59:38
User:            UPGRADEIT\IUSR_SBS
Computer:      SBS
Description:
An error occurred while accessing the Active Directory for user [Internet Guest Account]. Information cannot be retrieved from Active Directory due to an unknown error. Verify that the Exchange ActiveSync Server can communicate with Active Directory, and that the user has a valid account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
****************************************************

0
 
UpgradeITAuthor Commented:
Then under System theres is error:

******************************************
Event Type:      Error
Event Source:      DCOM
Event Category:      None
Event ID:      10015
Date:            06-04-2010
Time:            10:12:29
User:            UPGRADEIT\mads
Computer:      SBS
Description:
The machine wide limit settings do not grant Remote Launch permission for the COM Server application with CLSID
{5A5AA0AA-1DEB-4683-96B0-B43301E83971}
 to the user UPGRADEIT\mads SID (S-1-5-21-4041796950-732484646-1500157199-1144).  This security permission can be modified using the Component Services administrative tool.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
*************************************************
0
 
Shreedhar EtteCommented:
Hi,

Refer this article:
http://support.microsoft.com/kb/937635

Before making any changes to IIS. Take the Backup of the IIS.

I hope this helps,
Shree
0
 
UpgradeITAuthor Commented:
Thats not making any change, only I now get another event error:

*************************************************
Event Type:      Error
Event Source:      Active Server Pages
Event Category:      None
Event ID:      5
Date:            06-04-2010
Time:            10:32:31
User:            N/A
Computer:      SBS
Description:
Error: The Template Persistent Cache initialization failed for Application Pool 'DefaultAppPool' because of the following error: Could not create a Disk Cache Sub-directory for the Application Pool. The data may have additional error codes..

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 05 00 00 00               ....    
***************************************************************
0
 
UpgradeITAuthor Commented:
Tried this http://support.microsoft.com/default.aspx?kbid=332097
Still nothing.

Now i'm getting this error on SBS...


*****************************************************************************************
Event Type:      Error
Event Source:      Server ActiveSync
Event Category:      None
Event ID:      3005
Date:            06-04-2010
Time:            11:00:51
User:            DOMAIN\user
Computer:      SBS
Description:
Unexpected Exchange mailbox Server error: Server: [sbs.domain.local] User: [user@domain.dk] HTTP status code: [503]. Verify that the Exchange mailbox Server is working correctly.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
************************************************************************************************
0
 
UpgradeITAuthor Commented:
Solutuion worked
0
All Courses

From novice to tech pro — start learning today.