troubleshooting Question

Authentication prompt while opening Excel/word files from Intranet sites

Avatar of deshaw
deshawFlag for India asked on
Web BrowsersMicrosoft ExcelMicrosoft Word
3 Comments1 Solution4145 ViewsLast Modified:
While opening Excel or Word documents from intranet websites in IE8, we are seeing authentication prompt and after providing credentials the file is opening fine. Surprisingly if I cancel the authentication prompt, the file is still opening fine!! Is this problem related to IE or Office? How to fix the issue?

I tried following but nothing worked:
-Moved website from intranet zone and added to trusted sites
-Reset IE8 settings
-From Firefox the files are opening fine. FF is downloading file to local disk and opening it.
-Changed default browser to Firefox and tried to open Excel, file -> open and gave Excel file HTTP URL

Environment:
IE8 - 32-bit
Windows 7 x64
ASKER CERTIFIED SOLUTION
deshaw

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