troubleshooting Question

Changing the time threshold before Windows reports event ID 7022

Avatar of Dimarc67
Dimarc67Flag for United States of America asked on
Windows Server 2003
2 Comments1 Solution419 ViewsLast Modified:
We have just installed an e-mail continuity system that is causing Windows Server 2003 to report event ID 7022 "Service hung on starting" for three of its services whenever the server is restarted.  The services are starting fine, but they take so long that Windows reports them hung.

We have tried creating a service group for the services, adding the services to the group, and specifying the group to start last (all registry edits), but Windows still reports the event.

Two questions:
A) Is there anything more to creating a service group than specifying the group name in each service's registry key by creating a REG_SZ value named Group with the name of the group in the data?

B) Is there any ability to change the time threshold that Windows will wait before reporting event ID 7022 for a particular service, or collectively for all services?
Justin Owens
ITIL Problem Manager

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