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Blue Screen - 0x00000019 BAD_POOL_HEADER

Posted on 2010-03-31
Medium Priority
Last Modified: 2012-05-09
I have a server that boots up fine, lasts for about three minutes, then stops responding and goes to a Blue Screen.  Error code is 0x00000019.  It does a memory dump, reboots and does the whole thing over again.  If I boot up in Safe Mode or Safe Mode with Networking, the Blue Screen does not occur and the system stays online without issue.  I've tried booting up with different RAM sticks but the issue still occurs.  Any ideas?  I know there is a hotfix for this issue, but since we have SP2 running, the hotfix is already installed.

I'm attaching a pic of the Blue Screen.  Sorry its a bit blurry.
Question by:ammexit
  • 2

Author Comment

ID: 29236868
Also, no new hardware, software or drivers have been installed on this system.

Accepted Solution

ashishkpandey earned 2000 total points
ID: 29242295
This issue occurs because of a problem in the NTFS file system.

Free Download: 0x00000019 Windows 2003 Repair Tool  from http://www.jj54.com/Fix-Error-Number/0x00000019%20windows%202003/ and then run it

I was able to get rod of the blue screen.


Author Comment

ID: 29260827
I ended up opening a support ticket with m$ before your post.  To resolve the issue I ran the following command:

fsutil behavior disable set 8dot3 1

This changed a setting in my registry which resolved my issue.  The cause is inline with the link you provided above so although I cannot say with 100% certainty, I suspect that tool does the same thing.

Expert Comment

ID: 32991525
the correct command is:
fsutil behavior set Disable8dot3 1

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