The products LogMeIn, WebEx, Meeting Manager, Bomgar, etc all do a great job of accessing remote computers and taking control of the desktop for remote servicing or configuration changes. The issue I am dealing with is determining the risk rating of the session.
What I am trying to find is software like one of the ones listed above that have dashboard reporting that rates the session's risk.
For example, User A is conducting a demo using one of the software solutions above and turns over control of her mouse to the attendee to demonstrate something.
User B is in the data center and has just turned control of the desktop over to the technician of XYZ Consulting to change the configuration settings of the company's ecom firewall.
All the solutions will show me what IP addresses where involved and how long the session was, but what I want is a dashboard and report that actually show the names of the owners of the IP addresses and a nice color indicator that shows that User B's session is RED hot and User's A is green.
Any suggestions on products to look at or how to do this?