• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 965
  • Last Modified:

cannot synchronize with the corporate address book.

Hi all,
We have OCS 2007 and we have few users that have Windows 7 Office2010 w/IE 7 or higher that are getting this error message for office communicataor.
"Cannot synchronize with the corporate address book.   This maybe because the proxy server setting in your web browser does not allow access to the address book.  If the problem persists, contact your system admin."

Any ideas why this maybe happening?  
1 Solution
From a web browser on an internal client try to access the following webpage:
https://ocs.domain.com/conf/ext/Tshoot.html where ocs.domain.com is your front-end server or pool FQDN.

Also try this URL (make sure to confirm that your sample file exists in this locaiton on the server.)

The first link should bring up a page using anonymous access, but the second link should prompt for authentication.

Also try adding the pool FQDN to the Trusted Sites list on those workstations in IE.

Is your issue resolved ?
annayegAuthor Commented:
yes, but it wasn't the solution above.

Featured Post

Upgrade your Question Security!

Your question, your audience. Choose who sees your identity—and your question—with question security.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now