cannot synchronize with the corporate address book.

Hi all,
We have OCS 2007 and we have few users that have Windows 7 Office2010 w/IE 7 or higher that are getting this error message for office communicataor.
"Cannot synchronize with the corporate address book.   This maybe because the proxy server setting in your web browser does not allow access to the address book.  If the problem persists, contact your system admin."

Any ideas why this maybe happening?  
LVL 1
annayegAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jeff_SchertzCommented:
From a web browser on an internal client try to access the following webpage:
https://ocs.domain.com/conf/ext/Tshoot.html where ocs.domain.com is your front-end server or pool FQDN.

Also try this URL (make sure to confirm that your sample file exists in this locaiton on the server.)
https://ocs.domain.com/abs/int/files/Sample_Company_Phone_Number_Normalization_Rules.txt

The first link should bring up a page using anonymous access, but the second link should prompt for authentication.

Also try adding the pool FQDN to the Trusted Sites list on those workstations in IE.

0
avisharCommented:
Is your issue resolved ?
0
annayegAuthor Commented:
yes, but it wasn't the solution above.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Server OS

From novice to tech pro — start learning today.