An Outlook message came in with a red X marked picture of some type.

I clicked on it and chose to view source.   I pasted the document here with what looks like HTML coding..

1. Why could Outlook not open this ??
2.  Going forward how can we get Outlook to understand this.

document.html
bhamguy3131Asked:
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Alan HardistyCo-OwnerCommented:
This is usually down to the person who sent the message copying / pasting an image into an email rather than inserting an image.  When an image is pasted, rather than inserted, it results in the red cross that you see.

Not much you can do apart from inform the sender and ask them to insert the image.
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13598Commented:
That is usually solved by deleting everything under the C:\Documents and Settings\username\Local Settings\Temporary Internet Files.
It happens more often than not with roaming profiles but not necessarily.
That folder is supposed to get cleared on logoff but sometimes it doesn't happen and things get corrupted there. That's when users will start getting a red x instead of images.
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13598Commented:
@alanhardisty, how did you get that avatar?  It's really cool!
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Alan HardistyCo-OwnerCommented:
I think that it could be a 1st April joke on people who Volunteer to do things!  It wasn't there yesterday and I'm vaguely hoping it won't be there tomorrow : 0
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13598Commented:
Lol  :-D
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bhamguy3131Author Commented:
Did anyone look at the code attached ??  Supposedly , this was a document of some type.
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Alan HardistyCo-OwnerCommented:
Yes - and I stand by my initial comment.
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bhamguy3131Author Commented:
Will I know that a lot of the time that red X does not appear and does show fine.

So based on that coding , was that a picture ??

It was supposedly a balance sheet of soem type.
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bhamguy3131Author Commented:
Isnt there some program that could have decifered that HTML code?
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Alan HardistyCo-OwnerCommented:
Until the sender sends the image of whatever it should have been without copying / pasting, then you will never know.
Ask the sender to insert the image from a file on their system rather than using copy  paste and then you will see the image they are trying to send you.
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